Systems Administrator
Who May Apply: Open to all qualified applicants
Date Posted: 12/17/2024
Closing Date: 1/11/2025
Legal Assistant 7 Salary Range: $31.61 - $47.69 / hourly; $66,001 - $99,576 / annually
Legal Assistant 8 Salary Range: $34.00 - $55.08 / hourly; $71,000 - $115,000 / annually
Priority consideration may be given to those that apply early; interviews may be conducted prior to the closing date.
Job Summary
The Office of Attorney General Keith Ellison has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect. We are a dynamic group of dedicated professionals who choose public service as a calling, and we are actively and intentionally committed to supporting an internal culture that affirms that calling. The Office is one of Minnesota’s largest public law offices and as of 2024, has been recognized as a Star Tribune Top Workplace Minnesota for four years in a row and Top Workplace USA for three years in a row.
The Office is currently seeking a Systems Administrator in the IT Division. The Systems Administrator supports the mission of the Office by overseeing and performing system administration and technical support across the operations environment. Incumbents administer Microsoft 365 tenants and Microsoft enterprise solutions. Incumbents analyze problems or malfunctions to ensure timely resolution, including taking corrective actions as appropriate, documenting problems and their resolution, and ensuring the operational integrity of all changes to the operating environment. Incumbents work with a team of IT professionals to support the legal operations of the Office and ensure the availability and performance of the systems infrastructure.
At the Legal Assistant 7 Systems Administrator level, incumbents maintain the technical operations infrastructure and are responsible for technical guidance and workflow management. Incumbents are thoroughly knowledgeable of relevant operating systems, network protocols, and standard applications, as well as end-user support service, servers, networks, and workstations.
At the Legal Assistant 8 Senior Systems Administrator level, incumbents provide advanced technical expertise in technologies and tools across the operations environment and mentor and coach junior technical staff. Incumbents require a breadth of operations experience in complex or unique situations and are fully competent to provide technical guidance to other administrators and analysts on the team. Incumbents ensure that infrastructure conditions are monitored, and any service-affecting issues are promptly addressed; perform specialized analysis to operational and functional problems; accountable for the maintenance of existing user systems and the development of new systems to meet user needs.
A successful candidate in this position will be able to:
- Perform system administration and technical support across the operations environment, including on-premises and Microsoft cloud solutions.
- Administer and serve as subject matter expert for Microsoft 365 enterprise services (M365 Admin Center, Exchange Online, SharePoint/OneDrive, Teams, Entra, Azure, Purview, Sentinel).
- Manage user accounts, permissions, and mailboxes within Microsoft 365 hybrid infrastructure.
- Develop, implement, and maintain complex computer, data, voice, and video systems, including data servers, user devices, and communication tools.
- Monitor, troubleshoot, and resolve hardware, software, and operations problems, including change management activities.
- Leverage scripting and automation tools to streamline operations, improve processes, and increase efficiency.
- Serve as point of escalation and provide consultation and technical support to staff in resolving problems with computer systems, services, and equipment.
- Serve as an IT consultant and adviser to users and staff on system needs and requests for services.
- Elevates the level of technical knowledge that exists within IT by ensuring that leading expertise is maintained and enhanced in the organization.
- Develops plans that require the integration of multiple technologies, and the interrelationships of multiple systems.
- Installs, configures, and tests application software packages.
- Assess infrastructure operations and identify adjustments aimed to improve performance.
This position is eligible for a hybrid work enviroment.
Minimum Qualifications
- Degree in information technology, information systems, or closely related field (experience may substitute for degree)
- At least two years’ experience of systems administration or engineering in Microsoft 365 enterprise services
- Excellent organizational skills and attention to detail, including the ability to work independently, collaborate and work effectively as part of a team, ability to prioritize projects and multi-task, and have strong interpersonal skills with both stakeholders and team members
- Possess strong knowledge of computer trends, software, capabilities, and terminology, with expertise in installing and troubleshooting computer hardware and software. Proficient in Microsoft 365 technologies and services, as well as skilled in Microsoft 365 and Azure security and compliance
- Experience installing, upgrading, and maintaining one or more computer networks including computers, server hardware and software; working with network protocols such as IP address schemas, DNS, DHCP, and directory services; evaluating and resolving computer, system, and user problems including application operations, hardware malfunctions, and telecommunications problems; independently evaluating and defining customer/system needs and recommending and implementing new IT solutions; recommending the installation and use of applications and system software; scripting for automation; administering Microsoft 365 technologies and services
To be considered at the Legal Assistant 8 level (LA8), candidates must have at least 6 years of directly related experience.
Preferred Qualifications
- Relevant industry certifications
- Experience with the following systems/technologies: Microsoft 365 Administration (Exchange, Teams, SharePoint, Entra, Intune, Azure); Active Directory; Group Policy; PowerShell; ITSM Tools (Samanage, ServiceNow); and/or other similar systems
- Experience mentoring and coaching technical staff
How to Apply
Interested applicants must apply online through the State of Minnesota Careers website, which is the State’s official application and hiring site. The deadline for applications is Monday, January 13, 2025.
- Go to www.mn.gov/careers;
- Apply for posting number 82648
- Direct Link
If you have any questions about the application process, please contact Brooke Seekins at brooke.seekins@ag.state.mn.us or (651) 300 - 7025.
Why Work For Us
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify; for more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
An Equal Opportunity Employer
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities.If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at (651) 259-3637 or email careers@state.mn.us and let us know the support you need.
